Help & support

Getting started

Sign in, or try it as a guest

Choose “Sign in or create an account” and use Google, Apple (where it’s offered) or an email address and password. If you sign up with email, we’ll send you a link to verify your address first. Or choose “Continue as guest” to explore a demo week — nothing is saved in guest mode.

Build your week

The planner runs in the order of the day: Morning checklist, Dress Code & Kit, Lessons, Other Activities, Homework and Evening checklist. Open any cell to change it, then press Save. You can keep several named schedules — one for each child, or for each term.

Share it with the family

On the Family tab, create a family and invite people by email address. Then open Share on a schedule and choose View or Edit for each person. They need to sign in with the same email address you invited — we don’t send invitation emails, so let them know.

Frequently asked questions

Who is MyTimetable for?

Parents and guardians planning a child’s school week, and the people they share it with — the other parent, a grandparent, a childminder. Older children can use it with a parent’s or guardian’s agreement; children under 13 should only use it with a parent or guardian.

What can the people I share with do?

With View they can look but not change anything. With Edit they can change the week’s contents. Only you, as the owner, can rename a schedule, delete it, or share it with anyone else.

How do I stop sharing a schedule?

Open Share and tap the person’s View or Edit again to turn it off, then save. Removing someone from your family, or deleting the family, also ends their access. Anyone can leave a family they’ve been added to.

Can I edit on my phone?

On a phone, MyTimetable shows one day at a time for a quick look — what to wear, what to pack, what’s on and what’s due. It’s view-only; use a tablet or computer to make changes. Ticking items off on a phone is just for that visit and isn’t saved.

How does Import work?

On a computer or tablet, press Import on Lessons, Homework or Other Activities and paste a school email or letter. Claude (an AI model made by Anthropic) picks out that section. Check what it found, choose Add to keep what’s already there or Replace to start fresh, then press Save. Nothing changes until you save. See our Privacy Policy for what happens to the text you paste.

Are there limits on Import?

You can paste up to 20,000 characters at a time — about a week’s worth — and run up to 10 imports an hour and 30 a day.

Can I print my week?

Yes — Print schedule gives you the whole week on one A4 page, ready for the fridge.

Is MyTimetable free?

Yes. There are no payments or in-app purchases.

How do I delete my account?

Email support@aspiro-consulting.co.uk from the address you sign in with and we’ll delete your account and data within 30 days. You can delete individual schedules and families yourself at any time.

Is my data safe?

We don’t sell your data, show adverts or use tracking cookies, and your schedules are only visible to you and the people you share them with. Read the details in our Privacy Policy.

Troubleshooting

My verification or password-reset email hasn’t arrived

• Check your spam or junk folder, and give it a few minutes.
• If you sign in before verifying, you’ll be offered the option to resend the verification email.
• After 10 attempts in a short time you’ll need to wait about 15 minutes before trying again.

I can’t see a schedule someone shared with me

• Make sure you’re signed in with the exact email address you were invited with.
• Ask the owner to check they chose View or Edit for you in Share.

My changes disappeared

• Press Save before leaving the page — changes aren’t saved until you do.
• Guest mode never saves, and phone tick-offs reset each visit.

Import didn’t find everything

• Paste one week at a time, and include the days and times around each item.
• Check the days carefully before saving — a whole column can land on the wrong day.
• If Import says it’s unavailable, try again in a moment.